Bluehost is terrible. Their service, performance, and uptime have tanked and they are so bad that WPMU just awarded Bluehost with a wooden spoon for being the bottom feeder in an unbiased review of 5 different web hosts.
We recommend against clients using Bluehost. WordPress Hosting is a tricky business and finding an impartial Bluehost review is even more difficult. I have a lot of background working with systems that need to be online and available all the time. It’s hard enough when you have complete control over your environment, so throwing millions of sites into the mix that take full advantages of all the resources you have to offer can be a real strain, and can make being the best WordPress hosting company an extremely lofty goal. Hosting ain’t no kids game.
While most of our clients host with us directly, a few remain with Bluehost, forcing us to work with them as well. Unfortunately our experience with Bluehost have not been good. Slow servers, poor technical support, and more frequent outages have become the norm, and not the exception.
So what’s WordPress.org’s motivation to continue to endorse Bluehost without at least providing users with a frank review of their services? Is it the good affiliate program that helps support the operation of the site and the community? Is it Bluehost’s frequent high-level sponsorship of WordCamps? Or is it simply a gentleman’s handshake that continues to stand?
It’s probably a combination of all three. They claim that Bluehost is the “best and brightest of the hosting world” and unfortunately that’s simply and absolutely not true. The best option for reliable WP Hosting is a hosting management company like ours, who can closely and personally manage and support challenging WordPress Hosting issues.